Support Index

These pages have information about our services. If you have a problem that it is not answered here, please contact us by email.

If you're a former Black Cat Networks customer, please visit the BCN Support Index.

Service Status

We maintain a service status page at http://status.mythic-beasts.com. Please bookmark this page, and check here first in the event that you are experiencing problems with our services. We also have the following mailing lists for Mythic Beasts users:

mythic-announce - this list is used to announce new services, and improvements to existing services. We recommend that all users join this list.
mythic-users - this list is for discussion of Mythic Beasts services.
mythic-colo - this is a moderated list for discussion and announcements of co-location services. We recommend that all co-location customers subscribe to this list.
mythic-vds - this list is for announcements relating to Virtual Dedicated Servers. We recommend that all VDS customers subscribe to this list.

Domain Registrations

For information on transferring domains to, or away from, Mythic Beasts, please see our Domain Transfer Guide.

Shell Accounts and Hosted Domains

Information on using your Mythic Beasts shell account, changing your password, accessing and configuring your @mythic-beasts.com email address, accessing your shell account webspace. This includes information on domains that you have hosted on your shell account.

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Virtual Dedicated Servers

Information on using our Virtual Dedicated Servers.

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Servers

Information on co-located and dedicated servers.

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Support topics

We have a number of documents on more general support topics. If there is something you would like to see covered here, please drop us an email.

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